Lumenpulse Introduces Programmatic, Commissioning, and Remote Controller Access Services

LDS Lumenpulse Logo

April 11, 2022

Lumenpulse has introduced a new comprehensive group of services and support product suites, including remote access, commissioning, and programming services in pre-paid packages, to better serve the lighting communities’ needs.

“Our latest service and support offerings put Lumenpulse’s expertise at our clients’ fingertips,” said Ken Bruns, Senior Product Manager at Lumenpulse. “From Pre-wiring consultations and systems training to remote access to your lighting controllers, Lumenpulse has committed to stand behind our products and go a step further and offer comprehensive services and support for your lighting system’s management.”

These new Lumenpulse’s services, which represents the company’s first foray into offering a long-term, sustainable service-as-a-product model, includes three main packages: Lumenservices, which gives clients a-la-carte commissioning and programmatic services; Lumencloud, which provides users with a subscription allowing them remote access to their lighting controllers; and Lumencloud+, which is a subscription add-on that provides users with enhanced layers of Lumenpulse-provided service and support.

“We have been paying attention to our client’s needs,” said Tim Guion, Lumenpulse Vice President of Marketing. “Our new services go well beyond standard warranties, ensuring that a project’s design intent is maintained, managed, and updated over time to assure that their projects stay current.”

Lumenservices

When the time comes to start up, troubleshoot, update, or upgrade a lighting system, Lumenservices provides a-la-carte factory service from Lumenpulse’s highly trained technicians.

Lumencloud

Lumencloud allows users, building managers, controls experts, lighting designers, or anyone a client chooses to connect to their lighting control system remotely. They can update a system, controls, configurations, or upload a new show, change tasks, schedules, and meet all of their control needs through this “always-on” connection from wherever they are, from a PC, tablet, or smartphone.

Lumencloud+

Lumencloud+ extends the reach of Lumencloud by providing projects with enhanced Lumenpulse-provided services, including programming, system maintenance, and remote technical support. Users not only get peace of mind; they get an ease of operation that only Lumenpulse experts can provide.

Source

Related Articles


Changing Scene

  • Magic Lite & EFC Release Student Scholarship

    January 18, 2023 Magic Lite was thrilled to have participated in the 2022 EFC Scholarship Program and recently present the Magic Lite Future Leaders Award of $2,500 to Anthony Faustin of Sherbrook University in Montreal. As successful applicant, Anthony demonstrated leadership amongst his peers as well as in his community, and showed true entrepreneurial spirit… Read More…

  • Ascot Capital Group Announces a Change in the Presidency and the Appointment of Rob Nadler as President

    January 18, 2023 Rob Nadler, Stanpro’s Executive Vice-President will be promoted and assume the role of President of Ascot’s “General & Emergency Lighting Group – Stanpro, AimLite & Beluce” effective June 1, 2023. Rob joined Stanpro in 2001 and was instrumental in its tremendous growth over the past 20 years, including the organic acceleration of the business, the… Read More…


Design

  • LIT Design Awards Light Art Project Winner: Integral Group

    LIT Design Awards Light Art Project Winner: Integral Group

    December 19, 2022 Prize(s) Winners in Light Art Project Company Integral Group Lead Designers Ellie Niakan + Catherine Chan Photo Credits Catherine Chan Completion Date December 21, 2021 Project Location New Westminster, British Columbia, Canada Although appearing as solitary, trees are connected to one another through vast underground systems known as mycorrhizal networks. Through these hidden systems—a symbiotic relationship between plants… Read More…

  • LIT Lighting Design Awards: Capital Park Landscape, Victoria, BC

    LIT Lighting Design Awards: Capital Park Landscape, Victoria, BC

    December 5, 2022 Located in one of Victoria’s most historic neighborhoods, the Capital Park Mixed-Use Development is made up of seven buildings stretching across three lots and is responsible for nearly an entire city block of Victoria’s downtown core. The project took place over the span of three phases and eight years. The first phase… Read More…


New Products

  • JSBT Tapered Switchable White Surface Mount Disk Light

    JSBT Tapered Switchable White Surface Mount Disk Light

    January 27, 2023 JSBT SlimBasics™ Tapered LED Disk Light Series comes in 4″ and 6″ sizes and provides even illumination where you need it most. Designed to provide good lighting quality, while also being budget friendly, the JSBT is the lowest total install cost LED solution for residential spaces. The matte white aluminum housing is… Read More…

  • 2″ Purist™ luminaires

    January 27, 2023 Meticulously designed, Purist was created with versatile light, beam, adjustability, and finish options that allow you to illuminate your environment in your light. 2″ Apertures (1.25″ with Pinhole trims). Up to 1500 lumens per lamp. 25° Vertical tilt. 2700K-4000K Color temperatures. 3000K-1800K Warm dimming. 15°-65° Beam Spreads. Wall Wash Available. For more… Read More…